EXTERIORS
Home Glow Exteriors (“Home Glow,” “we,” “us”) is a roofing and exterior restoration company at 5540 White Settlement Rd, Weatherford, TX 76087. This policy explains what information we collect when you visit myhomeglows.com, call or text us, or respond to one of our ads, and how we use it.
Information we collect
- Information you give us. Your name, phone number, email address, property address, the services you’re interested in, your project timing and anything you write in a message, whether you fill out a form on our website, respond to a Facebook or Instagram lead form, call, text or email us.
- Information collected automatically. When you visit our website, we and our analytics and advertising partners collect basic technical information such as your IP address, browser and device type, the pages you view, how you arrived at the site and actions like clicking a phone number or submitting a form. This is collected through cookies, pixels and similar tools.
- Information from advertising platforms. If you submit a lead form on Facebook, Instagram or Google, the platform sends us the information you entered.
How we use it
- To respond to your request, schedule inspections and estimates, and provide the work you hire us for.
- To contact you by phone, text or email about your project.
- To keep records of our work, warranties and insurance-claim documentation.
- To understand how people use our website and to measure and improve our advertising.
- To show relevant ads to people who have visited our website or done business with us, and to people similar to them, on platforms such as Facebook, Instagram and Google.
- To comply with the law and protect our rights.
Text messages
If you give us your mobile number and agree to receive text messages, we’ll text you about your inquiry, appointments and project updates. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.
We do not sell, rent or share your mobile number or text-messaging consent with third parties or affiliates for their marketing purposes. Mobile information is shared only with the service providers that help us send messages.
How we share information
We do not sell your personal information. We share it only with:
- Service providers who help us run the business, such as our website host, customer-relationship and phone/text software, email delivery, and data-storage providers. They may use your information only to provide services to us.
- Advertising and analytics partners, including Google (Google Analytics and Google Ads) and Meta (Facebook and Instagram), which collect information through our website as described above. We may also upload hashed (encoded) contact information to these platforms so our ads reach the right audience.
- Manufacturers, suppliers, subcontractors and insurance carriers when needed to complete your project, register a warranty or support your insurance claim.
- Others when required by law, or to protect our rights, property or safety.
Cookies and ad choices
You can block or delete cookies in your browser settings, though some parts of the site may not work as well. To opt out of Google Analytics, use the Google Analytics opt-out add-on. You can control the ads you see in your Facebook ad preferences and Google My Ad Center, and learn more about interest-based ads at aboutads.info.
Your choices
You can ask us to stop contacting you, or to access, correct or delete the personal information we hold about you, by calling us, writing to us, or sending a request through our contact form. We may keep some records where the law requires it or for warranty and job documentation.
How long we keep information
We keep information as long as needed to respond to you, complete and warranty our work, and meet legal, tax and insurance record-keeping requirements.
Security
We use reasonable safeguards to protect your information. No method of transmitting or storing data is completely secure, so we can’t guarantee absolute security.
Children
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact us
Home Glow Exteriors
5540 White Settlement Rd, Weatherford, TX 76087
Phone: 817-623-0604
Online: myhomeglows.com/contact-us